Wyze Camera is a popular security camera that guarantees safety and security by recording events in your home or office. However, some users have been experiencing issues with their Wyze Camera not recording events. If you’re one of them, you’re probably wondering why this is happening and how you can fix it. In this article, we’ll explore the reasons why your Wyze Camera might not be recording events and provide solutions to fix the problem.
Internet Connection Issues
The Wyze Camera needs a stable internet connection to record events. If your internet connection is weak, the camera may not be able to record events. To fix this issue, ensure that your internet connection is strong and stable. You can also try moving the camera closer to the router or use a Wi-Fi extender to boost your Wi-Fi signal.
Insufficient Storage Space
If your Wyze Camera is not recording events, it could be due to insufficient storage space. The camera needs enough storage space to record and store events. It’s advisable to regularly delete old footage to create more storage space. You can also use a microSD card to expand the storage capacity of the camera.
Camera Firmware Issues
If your Wyze Camera firmware is outdated, it may not record events as expected. Check for any available firmware updates for your camera and ensure that it’s up-to-date. You can check for firmware updates through the Wyze app.
The placement of your Wyze Camera may also be the cause of it not recording events. If the camera is placed in a location where it cannot detect motion, it may not record events. Ensure that the camera is placed in an area with enough lighting and has a clear view of the area you want to monitor.
Your camera settings may also be the cause of it not recording events. Ensure that the motion detection feature is enabled and adjust the sensitivity level to your preference. You can also set the camera to record events continuously or only when motion is detected.
The Wyze app settings may also be the cause of your camera not recording events. Ensure that the app notifications are enabled and that the app has access to your camera. You can also try uninstalling and reinstalling the app to fix any issues.
Camera Hardware Issues
If all the above solutions do not work, it’s possible that your Wyze Camera has a hardware issue. You can contact the Wyze customer support team for assistance or consider purchasing a new camera.
A Wyze Camera not recording events can be frustrating, but there are various solutions to fix the problem. Ensure that you have a stable internet connection, sufficient storage space, up-to-date firmware, proper camera placement, and the right camera and app settings. If all else fails, consider contacting Wyze customer support or purchasing a new camera.