Wyze cameras are one of the most popular smart home devices on the market today. These affordable cameras offer high-quality video and audio to monitor your home or office. However, sometimes, Wyze camera not recording events can be a frustrating problem. This issue can be caused by several reasons, but here we will discuss some common solutions to solve this problem.
Check the Wyze App Settings
The first thing you should do is to check the Wyze app settings. Make sure that the event recording feature is turned on. To do this, open the Wyze app, go to the camera settings, and then click on the event recording option. Make sure that it is enabled. Also, check the sensitivity level of the motion detection feature. If it is too low, the camera might not detect any events.
Check the Wi-Fi Connection
Another reason why Wyze camera not recording events is a poor Wi-Fi connection. If the camera is not connected to the internet or has a weak signal, it might not be able to upload the recorded events to the cloud. To solve this problem, try moving the camera closer to the Wi-Fi router or use a Wi-Fi extender to boost the signal strength.
Check the Camera Positioning
The positioning of the camera can also affect its ability to record events. If the camera is placed too high or too low, it might not be able to capture the events properly. Similarly, if the camera is placed in a corner or facing a wall, it might not detect any motion. To solve this problem, try adjusting the camera angle and position to get a better view of the area you want to monitor.
Check the Camera Firmware
Outdated firmware can also cause Wyze camera not recording events. Make sure that your Wyze camera has the latest firmware installed. To check for firmware updates, open the Wyze app, go to the camera settings, and click on the firmware update option. If there is an update available, download and install it.
Check the MicroSD Card
If you are using a Wyze camera with a MicroSD card, make sure that it is inserted properly and has enough space to store the recorded events. If the MicroSD card is damaged or full, the camera might not be able to record any new events. To solve this problem, try removing the MicroSD card, formatting it, and then reinserting it into the camera.
Check the Wyze Cam Plus Subscription
If you have a Wyze Cam Plus subscription, make sure that it is active and up-to-date. The Wyze Cam Plus subscription offers additional features such as AI-powered person detection, pet detection, and vehicle detection. If your subscription has expired or is not active, the camera might not be able to record events properly. To solve this problem, renew your subscription or contact the Wyze support team for assistance.
Reset the Camera
If none of the above solutions work, try resetting the Wyze camera. To do this, press and hold the setup button on the camera for 20 seconds until the status light turns solid blue. Then, set up the camera again by following the instructions on the Wyze app. This will erase all the settings and configurations on the camera, and you will need to set it up from scratch.
Wyze cameras are great devices to monitor your home or office. However, sometimes, Wyze camera not recording events can be a frustrating problem. By following the troubleshooting guide mentioned above, you can solve this problem and get your camera working properly again. If none of the solutions work, contact the Wyze support team for further assistance.